How to communicate consistently with your team
Consistency is where the magic happens.
If you want to reap rewards, make progress and really get results chances are you have to do something consistently.
If you want to train for a marathon or get fit – you have to work out consistently.
If you want to write a book, you need to write consistently
If you want to get good at anything, you’re probably going to have to do it consistently.
Now, although all of this sounds great on paper, doing things consistently can be…well hard work!
We can get fed up of it, especially if it’s something that isn’t very exciting, and you’re not seeing immediate results…and that’s when we tend to give up!
And then…you guessed it…whatever you were working towards is never going to happen!
But I’m here to tell you that consistency is worth the effort – and especially when it comes to communicating with your team.
So often perfectly good communication plans and strategies fall by the way side because despite great intentions, managers get busy, or things happen that gets in the way.
But the thing about communication is that unless it’s done in a consistent manner you won’t reap the benefits, as it will feel like lip service, and yet another paper shuffling exercise. It was also send out the message that there’s really no point because no one is that bothered with it.
When that happens, you’re losing all of the value and benefit that you were working towards.
So, how do you maintain consistency with your communication – especially when you’re busy?
- Decide what good communication looks like for you and your team
The key here is to keep it simple!
You don’t have to do everything, make it overly complicated, or even try and copy other people’s communication strategy. Instead think about what good communication looks like for you and your team. Is it – monthly 1-1’s, team meetings, an email briefing, listening groups, shift briefings, a quick catch up, a notice board? It doesn’t matter what it is as long as it will do the job for your team.
- Decide on it’s value
Everything that you work on should have a value and a purpose. So, what’s the value of doing this consistently?
At this point don’t just think about what you want the value to be, instead, think deeper than that. Put yourself in your teams shoes and think about what they’ll get out of it and write it down as though it’s coming from them. This way it’ll mean so much more.
For example you might write down
“A monthly 1-1 will give me uninterrupted time with my Boss so I can get some real time feedback and discuss what’s on my mind and my development.”
“Team meetings really help me to get together with the rest of the team and learn about what everyone is working on, and we can brainstorm new ideas for the future.”
Get the idea. This will help you to understand exactly what the value is for you to keep going no matter what.
- Put them in your diary as a non-negotiable
Simple but oh so important. You need to make a deal with yourself that these are non-negotiables and not to be cancelled. Whatever happens you work round them. It’s only by doing this that you’ll show your team and yourself that they are important and you mean business.
- Give the responsibility to your team
When it comes to communication it doesn’t always have to be your responsibility to organise everything – you can delegate it. For example – ask your team to take responsibility of their own one to ones, or get them to take it in turns to chair the team meeting. This will not only keep it fresh, but will also ensure that it always happens.
- Write down the benefits
By making a note of the value that it’s actually having on you and the team it’ll spur you on to keep going and your brain will realise that by doing this you, the team and your business / department are getting the benefit of it.
I’d love to hear your tips for keep communication consistent, let me know by leaving a comment
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